Guudjob - Integral Employee Experience Solutions

Integral Solutions

EMPLOYEE EXPERIENCE

FOR COMPANIES THAT REALLY PUT THE EMPLOYEE IN THE CENTER

We combine our award-winning Platform and Methodology to impact throughout the overall Employee Experience, giving a voice to Customers and Employees

our secret is pretty straightforward

∆ EMPLOYEE EXPERIENCE
∆ CUSTOMER EXPERIENCE
∆ SUSTAINABLE BUSINESS

WE IMPACT ALONG THE ALL EMPLOYEE EXPERIENCE JOURNEY

WE GROW YOUR BUSINESS FROM YOUR PROFESSIONALS

Real Guudjob Customers Data

+10%

Labor productivity

-32%

Talent Turn Over

+12

Net Promoter Score

+26%

Working Environment

OUR METHODOLOGY

Technology alone doesn’t work, so we combine our award-winning PLATFORM and unique gamification METHODOLOGY to create memorable experiences for your employees.

:: Diagnostics, Guudjob Index

:: Custom Employee Experience Project

:: Internal communication plan

:: Activation of Guudjob solutions

More about GUUDJOB METHODOLOGY

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WE HELP YOU IMPROVE BUSINESS RESULTS BY IMPACTING ON LABOR PRODUCTIVITY TALENT RETENTION THE EMPLOYEE EXPERIENCE MOTIVATION AT WORK WORKING ENVIRONMENT THE CUSTOMER EXPERIENCE

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OUR DIGITAL SOLUTIONS

The most complete web and mobile technology solution, to have impact during key employee experiences, giving voice to CUSTOMERS and EMPLOYEES

:: Onboarding: Content and tests

:: Recognition: Peer recognition

:: Review: Customer-to-employee feedback

:: Agile Feedback: Continuous performance appraisal and feedback

:: Keep Learning: Continuous e-learning training

:: Intercom: Agile internal communication

More about GUUDJOB PRODUCTS

Guudjob helps our professionals stand out and make their work recognized, increasing motivation, with a clear impact on business results.

Carlos ArevaloOperations Director Pastelerías Mallorca – Ver Caso de Éxito

Guudjob has enabled us to improve customer retention and reduce employee turnover, allowing customers to rate our Call Center agents after interacting with them.

Oscar HerenciaCEO de MetLife – Ver Caso de Éxito MetLife

Thanks to Guudjob we have generated a greater commitment and engagement with the delivery people, and has allowed us to listen to the experience of our customers in real time.

Laura GonzalvoCustomer Experience Manager SEUR – Ver Caso de Éxito SEUR

Guudjob is a unique solution to elevate the motivation and engagement needed to retain the best professionals. That’s why from the Customer Experience Development Association we have awarded you the award for the most innovative solution of 2017.

Jorge Martinez ArroyoPresident DEC Association

Guudjob has given us the opportunity to democratize recognition in a direct and transparent way. It allows us to listen to our client and employee 24/7, key information for our growth.

Rosa DomingoHuman Resources Director Autogrill

Guudjob is the way to rate customer service in real time. Is the perfect indicator of the quality of the service we provide to our customers. Customers finally feel taken into account. Motivation Boost and this impacts on our note on Tripadvisor and Booking.

Jesus ArguellesManager at Royal Resorts – Ver caso de Éxito Royal Resorts

EMPLOYEE EXPERIENCE

FOR COMPANIES THAT REALLY PUT THE EMPLOYEE IN THE CENTER

We combine our award-winning Platform and Methodology to impact throughout the overall Employee Experience, giving a voice to Customers and Employees

∆ EMPLOYEE EXPERIENCE
∆ CUSTOMER EXPERIENCE
∆ SUSTAINABLE BUSINESS

WE IMPACT ALONG THE ALL EMPLOYEE EXPERIENCE JOURNEY

WE GROW YOUR BUSINESS FROM YOUR PROFESSIONALS

OUR METHODOLOGY

WE HELP YOU IMPROVE BUSINESS RESULTS BY IMPACTING ON LABOR PRODUCTIVITY TALENT RETENTION THE EMPLOYEE EXPERIENCE MOTIVATION AT WORK WORKING ENVIRONMENT THE CUSTOMER EXPERIENCE

OUR DIGITAL SOLUTIONS

Methodology

Ongoing Feedback

Solutions for

LANGUAGES

EMPLOYEE EXPERIENCE

FOR COMPANIES THAT REALLY PUT THE EMPLOYEE IN THE CENTER

We combine our award-winning Platform and Methodology to impact throughout the overall Employee Experience, giving a voice to Customers and Employees

∆ EMPLOYEE EXPERIENCE ∆ CUSTOMER EXPERIENCE ∆ SUSTAINABLE BUSINESS

WE IMPACT ALONG THE ALL EMPLOYEE EXPERIENCE JOURNEY

WE GROW YOUR BUSINESS FROM YOUR PROFESSIONALS

OUR METHODOLOGY

WE HELP YOU IMPROVE BUSINESS RESULTS BY IMPACTING ON LABOR PRODUCTIVITY TALENT RETENTION THE EMPLOYEE EXPERIENCE MOTIVATION AT WORK WORKING ENVIRONMENT THE CUSTOMER EXPERIENCE

OUR DIGITAL SOLUTIONS

Methodology

Ongoing Feedback

Solutions for

LANGUAGES

∆ EMPLOYEE EXPERIENCE
∆ CUSTOMER EXPERIENCE
∆ SUSTAINABLE BUSINESS