Customer Recognition & Positive Feedback to your individuals

Build a Staff of Professionals

RECOGNIZED FOR THEIR JOB MOTIVATED, HAPPY AND ENGAGED WITH CONTINUOS FEEDBACK REPAID WITH MERITOCRACY

Boost your customer satisfaction and create a unique experience

Diagnosis

Initial analysis of the company. We understand the starting point in terms of customer experience, NPS and customer service management.

Personalized Programs

We design the recognition program that best suits the situation of your company, to increase motivation and performance

Communication Planning

What is not communicated does not exist. We design and activate the information to impacts on your business results

Guudjob Setup

We setup the tool and Guudjob solutions to achieve your objectives. We support the upload of employees and we support with ongoing follow up

Customers rating regarding the performance of your professionals

Detect all hidden talent and reward your best professionals in a transparent manner, according to the comments of customers in real time.

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Ask you customers to rate and review. Every Channel works for us.

POS | Digital Channels | Call Center | Email

Create a perfect customer experience by asking your customers in real time

Ask you customers about the overall experience, right after they have left their review in a simple gesture from their mobile. Let them be your ongoing and transparent Mystery Shopper.

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Shake up your company’s business by placing the employees at its centre We believe in making good employees feel important and motivated Motivated, recognized and inspired employees mean faithful customers If you really want to transform your business, start with your people Evaluate and pay with transparency and according to merit, keeping in mind your corporative values

Wow your customers in real time and boost the customer satisfaction

Receive alerts and interact in real time with them. Answer all rating or even contact directly the customers that have left a review, in seconds from your cell phone.

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We are very different from the rest

We shake up the corporative business, by placing the employees at the centre and by giving voice to both customers and employees.

PEOPLE FIRST
We put the professionals in the center, with direct and relevant information for them

Feedback y escucha la voz de todos

LISTEN TO EVERYBODY´S VOICE
Give voice in an open and democratic way to your customers, non customers, employees and manager

ALL IN ONE
A successful methodology, valuations, acknowledgements, performance evaluations and feedback

IN REAL TIME
An agile process that provides for direct delivery of information to avoid wasting time in any bureaucratic process

FOCUSING ON THE POSITIVE
We change the employee’s negative perception of feedback by putting it in a positive perspective

NON INTRUSIVE
It allows for an increased voluntariness on the push information collecting impact, without incentives.