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CUSTOMERS RATE AND REVIEW YOUR EMPLOYEES’ WORK

Activate thank you sheets and collect direct customer feedback to increase motivation.

Allow your customers to value and recognise the good work of your employees

WHY DO COMPLAINT FORMS EXIST AND NOT THANK YOU FORMS?

Customer Review on Employees Work

It’s like Tripadvisor or Yelp, but for you Employees’ Performance

IMPROVE CUSTOMER EXPERIENCE AND SERVICE QUALITY THROUGH YOUR FRONTLINE STAFF

Let’s be honest, have you ever filled out one of those “Help us improve” surveys? And if you have … did you think it was a memorable experience? In Guudjob we put people in the center so that customers can rate the good work of those who serve them individually, helping them stand out and improve. It’s a simple and fast process from your own phone (web or app).

Mystery Shopper Surveys after Customers Review

Advanced Review

YOUR CUSTOMERS BECOME YOUR MYSTERY SHOPPERS. ASK THEM ABOUT THE OVERALL SERVICE AFTER THEIR RATING

Ask further questions after your customers leave a review to an employee. Improve customer service with ongoing information just on your phone.

Customer Service Review Guudjob

Real-time response

SURPRISE YOUR CUSTOMERS BY REPLYING TO THEIR COMMENTS IN SECONDS

When was the last time a company listened to you, thanked you or responded to a complaint?

Respond to all your customers and get alerts on negative feedback to turn bad experiences around in real time.

Professional Reputation Resume

Future Employee’s References & Reputation

LET YOUR EMPLOYEES BUILD THEIR PROFESSIONAL REPUTATION

Employees own their profiles at Guudjob: reviews from their customers will be part of their CV. While they work for you today, they are building their professional reputation for tomorrow.

Help them improve their professional portfolio and they will be motivated to work with you. On the other hand, you can analyze who are the best members of your team, and identify opportunities for promotion, training, and continuous improvement. We all win!

REVIEWS IN SECONDS

Communicate the URL of your company and allow your customers to RATE and REVIEW the good work of your frontline staff in 3 simple steps.

SHARE YOUR BEST REVIEWS ON SOCIAL MEDIA

Raise the motivation of your team by publishing ratings from your customers, describing about the excellent service offered individually. Prove that you are a different company thanks to your professionals.

Aumenta la Motivación con Valoraciones en Redes Sociales

INTEGRATION WITH OTHER PLATFORMS

We are complementary with other feedback collection systems, or third parties solutions.

Integracion Guudjob con Plataformas de Medición

API INTEGRATION TO YOUR OWN MEDIA

Integrate Guudjob in your web or app. We have a public API to work together as a ‘white label’.

Integración Guudjob Empresas

WE INNOVATE ON HOW TO IMPROVE CUSTOMER EXPERIENCE

If you talk about putting the employee in the center, start with employees and then go to the general feedback

feedback sin incentivo

MOBILE EXPERIENCE
With the convenience of interacting from your own device, with confidence and saving costs

Feedback directo y transparente

DIRECT FEEDBACK
Accelerate your processes sending feedback directly to your employees. Face transparency.

Interacción en tiempo real con cliente

INTERACTÚA CON CLIENTE
Los clientes están registrados, por lo que sabes quién ha hecho cada valoración y puedes interactuar con ellos

Feedback cuantitativo y cualitativo

QUANTITATIVE & QUALITATIVE INFO
Your customers rate from 1 to 5 and have to leave a comment. Trust us, they love to do it.

ALL EXPERIENCES
Measure your customers’ feelings. Even those who leave without buying and your own employees’ experience

Feedback de empleados, Compañeros y Clientes

CUSTOMERS & PEERS
Discover your customers and employees experience;