CUSTOMERS RATE AND REVIEW YOUR EMPLOYEES’ WORK
Activate thank you sheets and collect direct customer feedback to increase motivation.
Allow your customers to value and recognise the good work of your employees
WHY DO COMPLAINT FORMS EXIST AND NOT THANK YOU FORMS?
Rating and reviews on your employees’ work
IMPROVE THE CUSTOMER EXPERIENCE AND THE QUALITY OF SERVICE OFFERED BY YOUR PROFESSIONALS
Let’s be honest, have you recently filled out one of those “Help us improve” surveys?
At Guudjob we put people at the center so that clients can value the good work of those who serve them individually, helping them to stand out and improve. A simple and fast process, from your own cell phone (web or App).
Easy, the customer scan a QR or clic on a link. Check the staff, choose one employee and give her a review in 3 clics.
Ask them to thank your employees regardless of the channel. Customers and non-customers.
QR code direct to the venue
Segmented Customer Service Surveys
MAKE YOUR CUSTOMERS MYSTERY SHOPPERS. ASK ABOUT THE OVERALL SERVICE JUST AFTER RATE DE EMPLOYEE
We are tired as customers of answering satisfaction surveys, so take advantage of the “customer help” after giving feedback directly to the employee, to ask them about the quality of service received
Real Time Contact to Customers
SURPRISE YOUR CUSTOMERS BY ANSWERING TO THEIR COMMENTS IN SECONDS
When was the last time a company listened to you, thanked you or replied to a complaint? Respond to all your customers and get alerts on negative feedback to turn around bad experiences in real time
Future Professional Reputacion
LET YOUR EMPLOYEES BUILD THEIR FUTURE PROFESSIONAL REPUTATION
Professionals will own their profiles on Guudjob Review, an open platform for professionals.
So while working today they are building their professional reputation of tomorrow. Customer reviews will become part of their social resume.
Attract more talent by differentiating yourself from your competition.
FEEDBACK IN 3 CLICS
Communicate your company’s URL and allow your customers to RATE and REVIEW the good work of all the professionals in your company in 3 simple steps
SHARE YOUR BEST REVIEWS ON YOUR SOCIAL NETWORKS
Raise your team’s motivation by publishing the ratings written by your customers about the excellent service you provide on an individual basis. Show that you are a different company thanks to your professionals.
INTEGRATION WITH OTHER ONLINE REPUTACION PLATFORMS
We are complementary to other feedback collection systems (our own or third parties). Invite your clients from Guudjob to complete other information on the platform of your choice.
WE INTEGRATE INTO YOUR CHANNELS AS A ‘WHITE LABEL’.
Integrate Guudjob into your website or app. We have a public API to work together as a ‘white label’.
